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Terms and Conditions

This is an English translation of the Bulgarian text, given for convenience. In case of any difference, the Bulgarian text prevails.

These Terms and Conditions govern the relations between the Sellers and the Users (clients) who use the gxtmoto.store online shop for the purchase of goods.

Using this website and registering an order through it shall be deemed acceptance of the stated terms. If you DO NOT ACCEPT these terms, please do not use this website! gxtmoto.store reserves the right to amend the terms at any time without prior notice, with the amended terms being published on the website.

The products found on the gxtmoto.store website do not constitute a legally binding offer, but are rather an illustrative online catalogue describing the merchant’s product range.

Upon clicking the “Order ” button, users agree to purchase the goods located in the user’s cart. This action has legally binding force. The client receives an order confirmation, and upon receipt of this confirmation, the contract is deemed concluded. A Contract is concluded upon dispatch of the order or upon confirmation.

THE MERCHANT reserves the right to refuse delivery of a confirmed order in the event that the goods are unavailable. In the absence of stock of the requested item, within the working week THE MERCHANT shall notify the user/client of its depletion by sending a message to the email address specified by the Client or to the specified telephone number. In the event that a transfer has been made to the merchant’s account, the client will be able to choose between a refund, cancellation of the order, or a replacement order.

All listed product prices are announced inclusive of 20% VAT.

Copyright

gxtmoto.store is a new online shop owned by Dzhimoto.bg EOOD specialising in the sale of motorcycle riding gear and accessories.

The content on the Site – information, data, resources, services, text, photographic material, graphics – is the property of gxtmoto.store, and/or its partners, suppliers, and clients, and is protected by copyright.

It may not be reproduced in any form, for any purpose, and in any media or computer environment without the express written consent of gxtmoto.store and/or its partners, suppliers, or clients. Any unauthorised use of the content will be construed as a violation of the Copyright and Related Rights Act, the Trade Marks and Geographical Indications Act, and other applicable laws. The news on this Site is intended solely for your personal information. Its use beyond this scope, such as publication, reproduction, any form of commercial exploitation, as well as retransmission to third parties in full, partial, or altered form without the knowledge and approval of gxtmoto.store, is prohibited.

Delivery

gxtmoto.store undertakes to deliver its products from the site to the end customer. Delivery terms are set out in detail on the “Delivery and Payment” page.

Immediately after delivery, the goods should be carefully inspected by the user/client or a person authorised by them. Any potential damage, impact, or other breakages should be reported immediately to THE MERCHANT. In the event that damage is found to have occurred during the transport of the goods, the client is obliged to immediately notify the Merchant of the damage incurred.

The Merchant does not commit to an exact delivery time. Deliveries are carried out within the working day.

If an incorrect or mistaken address, contact person, and/or telephone number are specified when submitting the order, THE MERCHANT is not bound by any obligation to fulfil the order.

Upon handover of the goods, the user/client or a third party signs the accompanying documents. A third party shall be deemed to be anyone who is not the original applicant, but accepts the goods upon delivery and is at the address specified by the client.

In the event of refusal to accept the goods, outside the cases described below, the refusal shall be deemed unjustified, and the Client shall be liable for the costs of delivery and return of the goods. In the event that the Client is not found within the delivery timeframe at the specified address, or access and conditions for the handover of the goods are not provided within this period, THE MERCHANT shall be released from its obligation to deliver the goods requested for purchase.

When the delivered goods clearly do not correspond to the goods requested for purchase by the Client and this can be established through a regular inspection, the client may request that the delivered goods be replaced with goods corresponding to their purchase request within 24 hours of receipt.

Delivery Terms

Every delivery dispatched by gxtmoto.store is carried out via a courier of your choice.

Deliveries are carried out with the courier company EKONT.

Parcels are strictly sent with an option to inspect and test prior to receipt.

The delivery fee follows the fixed tariffs of the courier companies, depending on whether the parcel will be sent to an address or to a courier office.

Delivery and return costs, should the goods be rejected, are borne by the recipient.

Warranty Periods

THE MERCHANT provides a warranty document to its clients. The warranty periods of the products are detailed in the warranty card. The warranty on the products is 1 month. In the event that the client wishes to make a warranty claim on an item already purchased from gxtmoto.store, they can do so by calling +359888884651.

The timeframes for resolving a claim are between 3 and 7 working days.

Rights and Obligations of the User/Client

The user/client has the opportunity to browse and order the goods listed on the gxtmoto.store online shop.

The user/client has the right to be informed about the status of their order.

The user/client bears full responsibility for safeguarding their username and password, as well as for all actions performed by them or by a third party using the username and password. The user is obliged to immediately notify THE MERCHANT of any instance of unlawful access through the use of their username and password, as well as whenever there is a risk of such use.

The user is obliged to pay the price of their order according to the payment method stated on the gxtmoto.store page.

Every user, regardless of whether they are a client of THE MERCHANT, undertakes when using the services:

  • To notify THE MERCHANT immediately of any committed or detected breach when using the services provided;
  • Not to upload, send, transmit, distribute, or use in any way, nor make available to third parties, software, computer programs, files, applications, or other materials containing computer viruses, unauthorised remote control systems (“Trojan horses”), computer codes, or materials intended to interrupt, impede, impair, or limit the normal functioning of computer hardware or software or telecommunications equipment, or aimed at unauthorised penetration into or access to foreign resources or software;
  • Not to perform malicious acts;
  • To indemnify THE MERCHANT and all third parties for all damages suffered and lost profits, including any costs and paid legal fees incurred as a result of claims brought by and/or compensation paid to third parties in connection with web pages, hyperlinks, materials, or information that the User has used, placed on the server, sent, distributed, made available to third parties, or made accessible through gxtmoto.store in breach of the law, these Terms and Conditions, Good Morals, or Internet ethics;

The client undertakes to provide an accurate and valid telephone number, delivery address, and email address, and to pay the price of the goods upon receipt.

Rights and Obligations of the Merchant

THE MERCHANT has neither the obligation nor the objective ability to control the way users use the services provided.

THE MERCHANT has the right, but not the obligation, to store materials and information located on the server of /website name/.

THE MERCHANT has the right at any time, without prior notice to the User/client, when the latter uses the services in breach of these terms, as well as at THE MERCHANT’s discretion, to terminate, suspend, or modify the services provided in connection with the use of the site.

THE MERCHANT shall not be liable towards users and third parties for damages suffered and lost profits incurred as a result of the termination, suspension, modification, or restriction of the services, the deletion, modification, loss, unreliability, inaccuracy, or incompleteness of messages, materials, or information transmitted, used, recorded, or made accessible through gxtmoto.store.

THE MERCHANT has the right at any time, without prior notice to the User/client, when the latter uses the services in breach of these terms, as well as at THE MERCHANT’s discretion, to terminate, suspend, or modify the services provided in connection with the use of the site. THE MERCHANT shall not be liable towards users and third parties for damages suffered and lost profits incurred as a result of the termination, suspension, modification, or restriction of the services, the deletion, modification, loss, unreliability, inaccuracy, or incompleteness of messages, materials, or information transmitted, used, recorded, or made accessible through gxtmoto.store.

Upon receiving payment, THE MERCHANT undertakes to transfer to the user/client the ownership of the goods requested for purchase by them, to deliver the requested goods on time, and to check each item for technical serviceability before dispatch (where this is possible without compromising the integrity of the packaging).

THE MERCHANT shall not be held liable for damages caused to software, hardware, or telecommunications equipment, or for loss of data resulting from materials or resources searched for, loaded, or used in any manner via the services provided. Advice, consultations, or assistance provided by specialists and employees of THE MERCHANT in connection with the use of the services by users shall not give rise to any liability or obligations for THE MERCHANT. The company shall not be liable for any inaccuracies in the product information specified by the manufacturer.

THE MERCHANT has the right to collect and use information relating to its Users/clients, regardless of whether they are registered.

Withdrawal from Goods

Pursuant to the Consumer Protection Act, Art. 55, the consumer has the right, without incurring compensation or a penalty and without stating a reason, to withdraw from the purchased goods within 14 days, starting from the date of receipt of the goods.

Dzhimoto.bg EOOD, owner of gxtmoto.store, will refund the amount paid by the consumer in full, no later than 30 days from the date on which the consumer submitted the notice of withdrawal.

The transport costs for returning the purchase shall be borne by the buyer.

In order for goods to be returned, they must be in sound merchantable condition:

  • the goods must not have been used.
  • the packaging must be intact.
  • the till receipt or invoice must be retained.

Personal Data

THE MERCHANT guarantees to its Users/clients the confidentiality of the information and personal data provided. The latter will not be used, provided, or disclosed to third parties except in the cases and under the conditions specified in these Terms and Conditions. THE MERCHANT protects the personal data of the user/client disclosed when completing the electronic form for placing a purchase order, with this obligation being waived in the event that the Client has provided inaccurate data. In compliance with applicable legislation and the clauses of these Terms and Conditions, THE MERCHANT may use the personal data of the Client solely and exclusively for the purposes provided for in the contract. Any other purposes for which the data is used will be in accordance with Bulgarian legislation, applicable international instruments, Internet ethics, and the principles of morality and good customs.

THE MERCHANT undertakes not to disclose any personal data concerning the Client to third parties – state bodies, commercial companies, natural persons, and others, except where it has received the explicit written consent of the Client, or where the information is requested by state bodies or officials who, according to applicable legislation, are empowered to demand and collect such information. THE MERCHANT is obliged to provide the information by virtue of law.